Last updated: January 24, 2026
These Terms of Service (“Terms”) govern your access to and use of Klineck’s website, platform, and services (“Services”).
By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Services.
Klineck may require users to accept additional terms for specific features. These additional terms become part of this agreement when accepted.
Klineck provides a cloud-based clinic management system designed to support healthcare providers in managing appointments, patient records, billing, and related administrative tasks.
These Services are intended for professional use by clinics, healthcare practitioners, and authorized staff.
Klineck reserves the right to modify, enhance, or discontinue any part of the Services at any time.
Users must provide accurate, complete, and up-to-date information when creating an account.
You are responsible for safeguarding your login credentials and for all activities occurring under your account.
Users agree to:
Users must not:
Violation of these rules may result in suspension or termination of access.
All content, software, trademarks, logos, graphics, interfaces, and design elements provided through the Services are the exclusive property of Klineck or its licensors and are protected under applicable intellectual property laws.
Users are granted a limited, non-exclusive, revocable license to use the Services solely for their clinic’s internal operations.
All rights not expressly granted are reserved by Klineck.
Your use of the Services is governed by the Klineck Privacy Policy, which explains how information is collected, used, and protected.
By using the Services, you acknowledge that you have reviewed and agreed to the Privacy Policy.
Users are responsible for ensuring that their handling of patient and clinic data complies with applicable laws in their region.
Klineck strives to provide reliable and continuous access to its Services; however, availability is not guaranteed.
We may:
Klineck is not liable for downtime, delays, or service interruptions.
Klineck operates on a subscription-based model. By subscribing to a paid plan, you agree to pay the applicable fees.
Subscription details, including pricing, features, and limits, are available on the Pricing page.
Klineck may modify subscription plans with advance notice. Changes will not affect the current billing cycle.
Subscriptions are billed on a recurring basis (monthly or annually), depending on the selected plan.
Subscriptions automatically renew unless canceled before the renewal date.
Renewal charges use the previously provided payment method unless updated.
Payments are processed securely through third-party payment providers.
Klineck does not store full payment card details.
If pricing changes apply to your active subscription, you will be notified in advance and may choose to continue, switch plans, or cancel.
Klineck may offer free trials to new users.
Continued use after the trial requires a paid subscription.
Failure to cancel before trial expiration may result in charges.
You may cancel your subscription at any time through account settings or by contacting support.
Cancellation takes effect at the end of the current billing cycle.
Unused time is non-refundable.
Payments are generally non-refundable.
If a payment fails, access may be suspended or terminated.
Subscription fees may be subject to applicable taxes.
Klineck may offer AI-assisted features as part of the Services, including but not limited to:
These AI-assisted features are provided solely as supportive tools to assist healthcare professionals and do not replace medical judgment, clinical decision-making, or professional responsibility.
By using the AI-assisted features, you acknowledge and agree that:
If a healthcare professional chooses to:
Klineck bears no responsibility or liability for any resulting outcomes, including adverse reactions, medical errors, or patient harm.
Healthcare professionals are solely responsible for:
The Services, including all AI-assisted features, are provided “as is” and “as available”, without warranties of any kind, whether express or implied.
Klineck does not warrant or guarantee that:
Klineck expressly disclaims any responsibility for medical decisions, prescriptions, or treatments made by users based on the Services or AI-assisted features.
To the maximum extent permitted by applicable law:
In all cases, Klineck’s total liability shall not exceed the amount paid by the user for the Services in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Klineck and its affiliates from claims arising from:
We may suspend or terminate access if:
You may stop using the Services at any time.
Termination may result in data deletion as described in the Privacy Policy.
Upon termination:
Klineck may update these Terms at any time.
Continued use of the Services after changes constitutes acceptance of the updated Terms.
These Terms, together with the Privacy Policy and any additional agreements, constitute the entire agreement between you and Klineck.
If you have questions about these Terms, please contact Klineck through the official support channels.
Klineck is the fit-for-purpose tool for managing clinic, smarter.